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FAQ

 

Contact us with any further questions at (909)718-0885 or email to idea2wall@printdotnet.com

 

How do I set up my art files? What are your File Specifications?

File Specifications: 

 

- Flatten all Objects/Gradients/Swatches/Symbols/Special Effects/Transparencies 
- Outline all text 
 Flattened PDF (Single Page) or JPEG  file types only 
- Remove all crop marks/bleed otherwise they will be printed 
- File must be the same exact size as what is ordered (exception is Gallery wrap Fold Edge and Products with templates) 
 CMYK only  (we do not print Pantone/5th/Spot/RGB) 
 150 dpi 
- If using a template, the file uploaded to our site should match the exact "template size" (different than "graphic size"). 
- Do not scale template files, just flatten them and save at 150 dpi 
- Files over 200" can be scaled 
- Under 300 mb for upload
***Remove EVERYTHING from your file that you do not want printed on the final product  - especially  hidden layers and template guidelines. 
 
- Make sure all objects are embedded and flattened (we do not print Non-Native Art).
- If the file is made in Indesign, please flatten the file in Illustrator or Photoshop and export to a JPEG ONLY as we don't recommend using Indesign at our facility.
- If using Compound Paths to create transparencies/shapes, please completely rasterize or flatten them into the file or they may print incorrectly.
 
- We do not have specific measurements for Panel jobs. If you are printing in Panels, please make sure you are providing a minimum of 1" overlay in your files.
 

Should I remove Hidden Layers in my artwork?

Yes. Just like transparencies, hidden layers in artwork can have unpredictable results when printed. These results are not always visible in previews. We highly suggest that you remove any layers, objects, and effects that are not meant to appear in the final graphic or you may flatten the artwork or submit as a jpeg.

 

What file types does Upload and Order accept?

We only accept these file formats: JPG and PDF (single page) 

Please make sure your artwork size is the same exact size of your order. Also,do not include any bleed or crop marks.

 

What file specifications does iDEA2wall recommend for fast processing?

We accept JPG and single page PDF. We suggest 150 dpi resolution at 100% of the final print size.  Also do not include any bleed or crop marks.

 

Should I include any fonts with my files?

NO.  Instead, please ensure that all fonts are outlined prior to file upload.  If you are using Photoshop, please provide flattened file only.

 

Do I need bleed or crop marks for my files?

No bleed or crop marks.  Make your artwork match the size requested on the order.  We are not responsible for crop marks or registration printed.

 

What is the difference between raster and vector?

Raster-based artwork such as photos or flattened artwork (from Adobe Photoshop) are made up of tiny squares (pixels), and depending on your resolution and/or final output size desired, the file could have a low quality end result.  Any raster elements you wish to use should have a high enough resolution (DPI) before considering them for your large format product.
 
Vector-based artwork such as illustrations or clip-art style elements (from Adobe Illustrator) is made with mathematical calculations, and can be scaled up to any size without losing quality.  Keep in mind that any effects used in Adobe Illustrator are raster-based and have transparency:  this greatly adds to file size and you must have correct settings in your "Document Raster Effects Settings" to ensure best output for these effects.  If you are doing a photo-quality print on a 36" x 48" poster, and leave the raster effects settings at default 72 DPI - you may see tiny squares in your drop shadows, as opposed to a smooth shadow.
 
Does iDEA2wall print borders?
You may include borders in your artwork, but B2sign does not recommend it. Borders may vary from batch to batch making exact cuts very difficult. We will not reprint an order with borders of varying widths.
 
What is overprint, and how can it ruin my file?
Overprint is used to intentionally overlap inks for a number of reasons. We suggest that you turn all overprint objects off before submitting, for it may cause unexpected results.

 

What settings should I create my PDF in Adobe Illustrator?

For Illustrator CS2 and above it is recommended to use the "High Quality Print" preset.

 

 

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